Q. When do you begin & end billing for your limousine services?
A. Charges start beginning with the pick up and ending at the final drop-off (in some cases driving time applies. The total should be paid to the driver unless other arrangements have been made in advance.
Q. Does Lifestyle Limousines has a minimum hourly requirement?
A. All limousine reservations have a two (2) hour minimum for jobs from Sunday through Friday. Weekend limousine services have a three (3) hour minimum.
Q. How do I speak to my driver during the trip?
A. All of our limousines have intercom systems for talking to your driver during the trip. Also, all drivers carry cell phones so that you can maintain communication for additional pickups throughout the day.
Q. What is your policy about alcohol in the limo?
A. Clients of legal drinking age (21 in the U.S.) are welcome to bring their own alcoholic beverages during the voyage. Most of our limousines have a bar with fine crystal glasses. Our in-car bars also come equipped with an ice chest and free non-alcoholic beverages.
Q. Is smoking permitted I the limousine?
A. No smoking or use of any tobacco product in any matter is allowed. We would be more than happy to pull over and stop for anyone wishing to use these products.
Q. What is the next course of action if someone in my group damages the interior of the Vehicle during the voyage?
A. Unfortunately, our clients must accept financial responsibility for any reckless behavior that results in part of the limousine being damaged. Prior to the trip, your driver will provide instructions as to proper use of the limousine's lighting, radio/stereo/DVD equipment and interior components including the upholstery. Lifestyle Limousines also reserves the right to charge a fee for any excessive mess or spillage that requires the vehicle to be professionally cleaned. See our Rules & Regulations for more information.
Q. What do I do if I discover that I have accidentally left something in the limousine?
A. If you have not already called us, we will immediately let you know if someone in your party has left an object of value in the limousine. Please call our support staff at 615.642.1910 to inquire about a lost item.
Q. What items are provided on the limousine and what should we bring with us?
A. We have nice collections of CD's on board the limousine, but we recommend that you bring your favorite DVD and CD's with you to listen to your favorite music on board. We have ice and coolers on board for passengers over 21 to bring along their favorite alcoholic beverages. Many guests also bring along their cameras to preserve their special memories from their voyage.
Q. What if we have gone over our reservation time but want to keep the party going?
A. Not a problem! You may continue your limousine service provided that yours is the last reservation of the day. Just check with your driver and they'll do everything possible to keep the party going.
Q. Is the gratuity added to the bill and if so, how is it calculated?
A. For your convenience, a 15% gratuity will be added to each luxury limousine. The gratuity is based on the trip's total price and charged to the deposit, along with the balance due on arrival. Any extra tip may be given directly to your driver, or by calling us at 615.642.1910.
Please call us today to book your luxury limousine.
